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Cancellation Policy

Appointment, Rescheduling & No-Show Policy: By booking, you agree to these terms. All sales are final. No refunds will be issued for cancellations, no-shows, or missed sessions. You may cancel or reschedule BEFORE your scheduled appointment time through your booking confirmation or by emailing me. If you have trouble joining, cannot find your Zoom link, or experience technical issues, you must contact me ASAP for me to help you. You are eligible to reschedule as long as you contact me BEFORE the final 5 minutes of your appointment. If only 5 minutes or less remain when you contact me or attempt to join, the session will be considered a NO SHOW and CANNOT be rescheduled. This applies to all appointment lengths, including 15-minute sessions. Late arrival does not extend your appointment time. Please check spam, junk, and promotions folders for your Zoom link. Clients must arrive on time, have stable Wi-Fi, remain stationary and not drive or be in transit, avoid smoking or distracting behavior, and participate respectfully. Failure to meet these requirements may result in the session being ended or considered a no-show. Appointment timing and attendance will be determined using timestamped records from email, Zoom, and my automated booking system. This includes timestamped proof of the exact time you joined or attempted to join the Zoom meeting, the time you contacted me, and available records showing when appointment-related emails were received or opened. These records may be used as supporting proof in situations involving late arrival, missed sessions, technical difficulties, meeting-link issues, or disputes about whether contact was made before the final 5-minute cutoff. Rescheduling eligibility will be based on the recorded timestamps available through these systems. Respect Policy: Disrespectful, aggressive, manipulative, threatening, or inappropriate behavior may result in immediate termination of the reading. This includes rude or hostile communication, pressuring me for specific answers or outcomes, disrespecting my abilities or boundaries, arguing with the reading, or ignoring stated policies or instructions. Readings require mutual respect and cooperation. If a session is ended due to inappropriate behavior, it will not continue, no refund will be issued, and future services may be declined. By completing your purchase, you confirm that you understand and accept these terms. No refunds. No exceptions.

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